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General Manager

Location

San Jose, California

BrightView Landscape Services

Brighter futures start here.  BrightView takes pride in providing consistent, high-quality landscape services with a dependable service commitment. As the nation’s leading landscape services company, BrightView provides, through its team of more than 18,000 employees, services ranging from landscape maintenance and enhancements to tree care and landscape development for thousands of customers’ properties, including corporate and commercial properties, HOAs, public parks, hotels and resorts, hospitals and other healthcare facilities, educational institutions, restaurants and retail, and golf courses, among others. BrightView takes care of its employees, customers, and communities while delivering exceptional landscapes that positively impact millions of lives every day.

A brighter future is in your hands.  We’re currently seeking a Vice President & General Manager. The Market Vice President/General Manager is responsible for profitable growth and the roll-up of the P&L of assigned branches in market as a business unit averaging thirty to fifty million dollars in annual revenue.  The primary role is to provide leadership and build branch capabilities while cultivating relationships with key strategic customers in the market.  They are accountable to deliver the market budget and plan.

What you'll do:

  • Ensure Branches understand and execute strategy that enhances the brand and drives profitable revenue growth in the Market
  • Ensure alignment and accountability between the Area, Branches and Corporate
  • Manage Market P&L, budget, plan and performance
  • Effectively communicate and drive organizational change
  • Cultivate strong  internal and external customer focus by delivering the BrightView brand promise, culture and values
  • Provide leadership and support to the Branches with respect to employee engagement, safety, compliance, talent selection and development
  • Build innovation  and efficiencies in Branch capabilities
  • Ensure resources, (tools, talent and equipment), are effectively allocated and deployed across the Market
  • Develop relationships with key business partners (i.e. suppliers and community relations)

Key Metrics

  • Area scorecard
  • Market targets and budget
  • Skill level of Branch team members
  • Depth of talent pipeline/bench
  • Retention of Branch teams
  • Sales funnel

Key Process Ownership & Decision Rights

  • Business Planning for the Market
  • Performance Management of branch managers
  • Talent Management (partner with HR)
  • Customer Management (partner with Sales VP)
  • New Sales (partner with Sales VP)
  • Contract Management (partner with Legal & Finance)
  • Equipment Management (partner with Equipment Manager)
  • Snow Management (partner with Snow Manager)
  • Water Management (partner with Water Manager)

Skills we're seeking: 

  • Significant experience leading in a matrix environment in a dispersed service-oriented business
  • Bachelor’s Degree or equivalent combination of skills and experience required
  • 5+ years experience leading a market or area of a service business that included P&L responsibility
  • Experience leading geographically disbursed teams
  • Demonstrated success in sales with strong customer experience leading team sales process for growth
  • Proven success rapidly building rapport with customers and employees
  • Excellent communication skills (written, spoken, listening, presenting)

Perks:

  • Competitive salary
  • Paid time off
  • Medical, dental, and vision insurance

BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer.

Job ID 18550 Date posted 04/30/2019

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